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This course is designed to teach participants how to identify steps leading up to a possible conflict and how to diffuse the situation. Participants will also learn how to remove themselves from confrontational situations using techniques that do not require physical strength.    Conflict awareness – learn how...

Conflict Management Awareness If you are an employer looking to enrol multiple staff on to this course we can offer this course on site at your place of work. (please note Ó£ÌÒ¸£ÀûÊÓƵ/ALS will not cover any additional costs this may incur)  ...

The training will help you identify the signs and indicators of abuse and what to do if you suspect a child or young person is becoming involved in County Lines. Those attending the training will be able to recognise and act on discovering potential causes of vulnerability. They will...

This training will help you identify the signs and indicators of abuse and what to do if you suspect someone becoming involved or vulnerable to exploitation including gang activities. Participants will learn how to identify the signs of exploitation in Children and Adults. Those attending the training will be...

Suitable for any organisation that gathers information by way of interview, including for use in formal, civil, criminal or employment processes. Participants will learn how to develop a structured approach to interviewing. This training will provide the interviewer, with a process, to achieve the best opportunity to gather detailed...

The Introduction to Writing Statements training course provides the tools needed to write statements for internal, or external process including civil or criminal and take a structured approach to presenting information including any evidence.    Delivery Method: Face-to-face session Learning Hours: 1 day (7 hours of learning)...

This Highfield accredited course aims to provide participants with the knowledge and skills needed to effectively manage and resolve conflicts in the workplace, fostering a more harmonious and productive work environment.   Delivery Method: Face-to-face session Learning Hours: 1 day Key topics:  ...

Provides essential knowledge on the responsibilities around safeguarding vulnerable adults. The course will inform participants on how to safeguard vulnerable people and practitioners in the workplace, as well as how to respond to evidence or concerns about abuse. This course is suitable for anyone working, volunteering or seeking employment...